Cookie Policy

1. Introduction

This Cookie Policy explains how Odufa Technologies Ltd. ("Odufa", "we", "our", or "us"), owner and operator of the Ochuwa digital event platform, uses cookies and similar technologies when you visit or use our website, mobile applications, dashboards, and related services (collectively, the "Services").

By continuing to use our Services, you consent to the use of cookies in accordance with this Cookie Policy, except where your consent is required by applicable law and you choose otherwise through our cookie preferences.

2. What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website. They help websites recognize your device, remember your preferences, improve security, and enhance your overall experience. In addition to cookies, we may use similar technologies such as local storage, pixels, and session identifiers where appropriate.

3. Why We Use Cookies

We use cookies to: keep you signed in securely, remember your preferences and settings, protect your account against fraud and unauthorized access, maintain shopping carts and checkout sessions, remember ticket selections and event registrations, process secure public voting sessions, improve website performance, measure website traffic and feature usage, diagnose technical issues, and enhance the overall user experience.

4. Types of Cookies We Use

Essential Cookies: These cookies are required for the platform to function properly and cannot be disabled through our Services. Examples include: user authentication, secure login sessions, CSRF protection, payment session integrity, fraud prevention, account security, and load balancing. Without these cookies, core platform features may not function correctly.

Functional Cookies: These cookies remember choices you make to improve your experience. Examples include: preferred language, preferred timezone, dashboard preferences, event filters, and recently viewed events.

Analytics Cookies: These cookies help us understand how visitors interact with our platform. They allow us to improve page performance, navigation, user experience, platform reliability, and feature adoption. Analytics data is generally aggregated and does not directly identify individual users.

Performance Cookies: Performance cookies help us monitor page loading speed, server performance, application stability, and error reporting.

Marketing Cookies: Where used, marketing cookies help us measure campaign effectiveness, understand referral sources, and improve advertising performance. We do not use marketing cookies to sell your personal information. Where required by applicable law, these cookies will only be used with your consent.

5. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that support our platform, including: payment processors, fraud prevention services, analytics providers, customer support tools, embedded video services, and social media integrations. These third parties operate under their own privacy and cookie policies.

6. Managing Your Cookie Preferences

Most web browsers allow you to block cookies, delete existing cookies, receive notifications before cookies are stored, and configure cookie preferences. Please note that disabling essential cookies may prevent you from logging into your account, purchasing tickets, casting votes, completing registrations, making donations, accessing organizer dashboards, or completing secure payment transactions.

7. Cookie Retention

Some cookies expire when you close your browser (session cookies). Others remain on your device until they expire or are manually deleted (persistent cookies). Retention periods vary depending on the purpose of each cookie.

8. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our Services. Where significant changes are made, we will provide appropriate notice through our platform before the updated policy becomes effective.

9. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact Ochuwa Technologies Ltd:
Email: privacy@ochuwa.com.ng
Support: support@ochuwa.com.ng
Website: ochuwa.com.ng

10. Regulatory Compliance

Ochuwa uses cookies in accordance with applicable Nigerian data protection laws, including the Nigeria Data Protection Act, 2023 (NDPA), and the guidance issued by the Nigeria Data Protection Commission (NDPC).